Return policy

Return Policy

We accept return requests for most unused items within 30 days after delivery.

To be eligible for a return, the item must be unused, in its original condition, and returned with the original packaging when possible.

Before sending any item back, please contact us at help@bahenyds.com with your order number and reason for return. Our customer support team will provide return instructions and the return address.

Refunds
After we receive and inspect the returned item, we will notify you by email. If approved, the refund will be issued to your original payment method. Processing time may vary depending on your payment provider.

Exchanges
If an item is defective, damaged, or you received the wrong item, please contact us at help@bahenyds.com so we can help resolve the issue.

Return Shipping
Return shipping costs may vary depending on the reason for return and your location. Please contact us before returning your item.